Case Study: National Bikesharing Company boosts operations efficiency and worker safety with Orion Labs

National Bikesharing Company Boosts Operations Efficiency and Worker Safety

National Bikesharing Company, a rapidly growing transportation operator, needed a better way to coordinate van drivers, operations managers, and mechanics across urban areas. Traditional walkie-talkies struggled with city obstructions, phone calls were unsafe and disruptive, and the company’s workaround for location tracking—using bikes’ GPS units instead of vehicle trackers—was inefficient. Orion Labs addressed these challenges with the Orion Voice Platform.

Orion Labs implemented a hands-free communication and tracking solution using the Onyx smart push-to-talk wearable, smartphones, and Orion Command Center. This gave drivers reliable citywide voice communication and real-time location tracking in a single platform, improving safety, streamlining operations, and helping teams work faster and more efficiently. The company also benefited from Orion Labs’ scalable system, which can grow with their business and avoid the limits of their previous patchwork tools.