Case Study: Marriott Buckhead Atlanta Achieves Faster Guest Service with Orion Push to Talk

Marriott Buckhead Atlanta Delivers Premium Guest Service Faster With Orion

Marriott Buckhead Atlanta, a luxury hotel and conference center in Atlanta, needed a better way to keep housekeeping, maintenance, and transportation teams connected. Its traditional two-way radios had poor audio quality, unreliable coverage, and no effective way to track off-site staff, which led to delayed responses, lost guest requests, and operational frustration.

Orion Labs provided the Orion Push to Talk app on Kyocera DuraForce PRO devices, giving Marriott Buckhead Atlanta instant voice communication, GPS location tracking, and flexible connectivity over both Wi-Fi and cellular networks. The result was clearer audio, wider communication range across the property and city, faster team coordination, and significant cost savings versus upgrading the radio system, which would have cost at least $500 per user plus FCC licensing.

Marriott