Case Study: Disaster Tech Lab Improves Disaster Relief Communication with Orion Labs

Disaster Tech Lab Provides Relief to Hurricane-Stricken Puerto Rico

Disaster Tech Lab is a nonprofit disaster response organization that needed a more reliable, simple way to coordinate relief teams working across Puerto Rico after Hurricane Maria. With mobile calling and texting becoming difficult in remote, wet, and damaged areas, the team turned to Orion Labs and its Orion voice platform, including Onyx smart push-to-talk devices, to keep communication flowing during emergency operations.

Orion Labs equipped Disaster Tech Lab with Onyx devices and a streamlined connectivity setup using mobile hotspots where needed, giving relief workers hands-free, heads-up voice communication across distances. The solution improved team productivity and efficiency, helped crews share critical information with one touch, and reduced the need for risky phone use in rugged conditions; Orion’s translation bot also made communication easier in multilingual Puerto Rico.

Disaster Tech Lab

Stick Keiner

Technical Project Manager