Case Study: Phoenix Children’s Hospital achieves scalable, FHIR-ready integration and empowers clinicians with Orion Health Rhapsody Integration Engine

Phoenix Children’s Hospital - Customer Case Study

Phoenix Children’s Hospital, the largest dedicated pediatric hospital in Arizona, was hampered by a rigid legacy integration engine that limited data retention (only 30 days), delivered incomplete messages, and forced costly, slow changes through their EMR vendor—constraints that impeded clinicians, researchers, and IT. To address these challenges they chose Orion Health and its Rhapsody Integration Engine to modernize their interoperability platform.

Orion Health implemented Rhapsody to provide fast, scalable connectivity (able to link two endpoints in under ten minutes), richer business logic, and a data warehouse capable of handling one to three million messages per day. The solution enabled historical queries beyond 30 days, supported new custom applications, readied the hospital for FHIR connections, and transformed IT from a bottleneck into a facilitator—delivering measurable improvements in data access and clinician decision-making.

Phoenix Children’s Hospital

Kevin Allen

Senior Integration Analyst