Case Study: Concierge Auctions streamlines luxury real estate auctions with ORIL’s Instant Gavel platform

Concierge Auctions launches Instant Gavel in 7 months with ORIL

Concierge Auctions, the world's largest luxury real estate auction marketplace, needed to enhance its digital platform to support high-value transactions. The existing system had significant legacy technical debt, poor UX for luxury clients, and manual operations that limited scale. They partnered with software development vendor ORIL to address these challenges and build a new self-service auction product.

ORIL conducted a full platform audit and then developed the Instant Gavel platform. The solution included identity verification, automated bidding, and integrated communication tools, which unified the entire auction lifecycle. The new platform consolidated operational roles, reduced agreement completion from hours to 30 minutes, and streamlined property publishing to a single click. ORIL delivered a market-ready product that significantly reduced manual effort and was built to scale with the business.

Concierge Auctions