Origo BPO
6 Case Studies
A Origo BPO Case Study
United Service Technologies, a company servicing commercial food equipment, faced significant delays in its invoicing process, with bills taking up to weeks to be sent. This led to a high number of disputes and late payments, averaging 50 rejected invoices per month. To overcome this challenge, they partnered with vendor Origo BPO for a solution.
Origo BPO implemented a remote team in the Philippines to handle the process, enabling invoices to be released within 30 minutes of a job's completion. Legitimate errors were resolved on the same day. This solution achieved same-day invoicing, eliminated disputes and rejections, and increased the company's monthly cash flow by at least six figures.