Case Study: the Field Service company collects more than $1.8M in 90 days with Origo BPO

Collecting More Than $1.8M in Outstanding Invoices in 90 Days and Increasing Cash Flow by 7+ Figures Annually

a field service company, a provider of commercial food equipment repair and maintenance, faced a significant challenge with over $3.24 million in past due receivables. Their rapid growth had overwhelmed their one-person collections department, which lacked a concrete process, severely hurting cash flow. The company partnered with Origo BPO to address this issue.

Origo BPO built, trained, and deployed an offshore collections team in the Philippines within two weeks. This team created an efficient collections playbook, proactively performing follow-ups via email and outbound calls. The solution recovered over $1.8 million in outstanding invoices within 90 days, increased annual cash flow by seven figures, and freed up the original collector to focus on higher-priority tasks.