Case Study: Macerich reduces Oracle EBS upgrade testing time with Original Software

Macerich reduces testing burden by 25-35% with Original Software

Macerich, a leading US retail property owner and operator, faced the immense challenge of upgrading its Oracle E-Business Suite (EBS) from R11 to R12. This upgrade posed a significant risk of business disruption due to the scale of the system, which included numerous interfaces and custom applications. To minimize this risk, Macerich needed a solution to streamline the capture of business processes, accelerate manual testing, and lay the groundwork for future automation. They turned to Original Software and licensed its platform, which includes tools to manage, capture, and automate testing.

Original Software provided a comprehensive and cost-effective solution that was easy for business users to adopt. The platform enabled Macerich to efficiently manage the testing workflow, automatically record test steps, and generate detailed reports. This reduced the testing burden on business users by 25-35%, eliminated hours of meetings, and improved the overall quality of testing. The success of the project led Macerich to declare the Original Software platform as one of the top five best application purchasing decisions they have ever made, and they plan to incorporate it into all future application projects.

Macerich