Case Study: a major global bank avoids major data loss with Origina

Major Global Bank resolves critical Storage Protect/DB2 failure in 1 hour 10 minutes with Origina

A major global bank faced a critical data loss threat when an internal error corrupted the configuration of its IBM Storage Protect and DB2 database systems, leaving months of production data at risk. The bank, which relies on these systems for essential operations, turned to Origina for expert support to prevent a catastrophic failure and potential regulatory issues.

Origina's experts quickly diagnosed the problem as a configuration mismatch and corrected the port and file errors, enabling a successful restoration. The vendor resolved the Priority 1 incident within the service level agreement, restoring full system integrity in just 1 hour and 10 minutes, which allowed the bank to avoid any data loss or prolonged downtime.