Case Study: State of Delaware achieves 85-90% claims efficiency gains with Origami Risk

State of Delaware Claims Team Greatly Increases Efficiency Using Origami Risk

The State of Delaware's risk management team faced significant inefficiencies with its legacy RMIS platform. The overly complex system required numerous repetitive steps for data entry and was an impediment to their daily work. Seeking a more flexible solution, the state selected Origami Risk's RMIS platform to replace their outdated system.

Origami Risk implemented an intuitive platform that streamlined data entry, integrated with state accounting systems, and automated communications. The solution included creating unique workflows for the state's specific claims, such as mailbox damage from snow plowing. According to their Insurance Coverage Supervisor, Origami Risk now handles their standard claims 85-90% more efficiently, greatly improving data quality and reducing the time needed to manage claims.

State of Delaware

Marcia Lundy

Insurance Coverage Supervisor