Case Study: South Carolina School Board Insurance Trust improves efficiency and customer satisfaction with Origami Risk

South Carolina School Board Insurance Trust Improves Efficiency and Customer Satisfaction with Origami Risk

The South Carolina School Board Insurance Trust (SCSBIT), an insurance pool for 72 school districts, was struggling with a slow, inefficient paper-based system for claims management, reporting, and policy renewals. To address these challenges, SCSBIT chose to implement the claims and risk management system from Origami Risk, seeking to dramatically improve operational efficiency and customer satisfaction for its member districts.

By implementing Origami Risk, SCSBIT consolidated its data and introduced a client portal, allowing districts to directly report incidents and access their information. This slashed the claim creation process from three weeks to just two days. Origami Risk provided powerful reporting tools and automated workflows for policy renewals, saving significant time and enabling faster, more effective reinsurance shopping. The solution also facilitated remote access to claims data and ongoing integrations, which continued to improve efficiency and reduce processing times, leading to substantial time and cost savings for the trust and its members.

SCSBA

Danny Deal

Assistant Director for Workers Compensation