Case Study: Blue Star Claims Management achieves greater efficiency and more accurate claims reporting with Origami Risk

Small but growing TPA creates efficiencies and maximizes employees’ real strengths

Blue Star Claims Management, a third-party administrator, was struggling with a high volume of manual data entry for medical bill review and Medicare reporting. This inefficient, paper-based process consumed staff time and introduced errors, preventing claims adjusters from focusing on their core work with injured workers. They turned to Origami Risk's claims administration platform to automate workflows and improve accuracy.

Origami Risk's solution automated the bill review process, creating a seamless, paperless system that interfaced with external vendors and the Centers for Medicare and Medicaid Services. This integration significantly reduced manual data entry, improved reporting accuracy, and freed up staff time. The measurable impact was substantial; the automated process alone was estimated to do the work of a half-time employee, allowing Blue Star to reallocate its staff to higher-value, client-focused work.

Blue Star Claims Management

Kelly Schmidt

Claims Manager