Case Study: a global retailer optimizes store staffing and reduces admin work with Orgvue Activity Analysis

Global Retailer cuts admin work to 66% of costs with Orgvue

A global retailer faced a challenge as it rapidly scaled, lacking data on how employees in its retail stores were spending their time. To ensure the right work was being prioritized, the company turned to Orgvue and used its activity analysis survey service to understand whether employees were spending their time in the best way possible.

Orgvue surveyed 166 employees from 26 stores in North America to analyze time spent on activities. The solution uncovered that 66% of total cost was being spent on administrative work, which was 50% higher than planned. This data enabled executives to confidently re-design roles, optimize processes, and define an optimal store model for future scalability.