Case Study: Washington State University achieves campus-wide student engagement and operational efficiency with OrgSync

Washington State University - Customer Case Study

Washington State University, a public research university with 30,000+ students and five branch campuses, faced the challenge of centralizing student engagement, organizing hundreds of student organizations, and improving event and risk management across a large, distributed community. They needed a scalable platform to connect students with campus resources, streamline administration, and capture participation data for outreach and assessment.

WSU implemented OrgSync campus-wide—using card-swipe onboarding, file storage, forms, a service module, and dozens of departmental portals—and hired marketing coordinators to drive adoption. The result: a unified community of over 30,000 members (24,934 on Pullman), 600+ portals, 965 service opportunities with 7,500+ student participants and an anticipated ~80,000 service hours, faster event sign-ups, better risk-management workflows, and broader cross-campus use and efficiency.

Washington State University