Case Study: Mississippi State University achieves soaring volunteer engagement and streamlined service tracking with OrgSync

Volunteerism Soars to New Heights at Mississippi State University

Mississippi State University's Maroon Volunteer Center, led by Meggan Franks, was experiencing rapid growth that overwhelmed its paper-based processes and limited staff capacity. As volunteer opportunities multiplied, the Center needed a scalable way to manage sign-ups, verify hours, and support community partners without adding administrative burden.

In 2012 MSU adopted OrgSync to move event posting, volunteer sign-ups, and hour-tracking online; students self-enrolled and partners either posted events or worked with grad assistants to do so. The platform delivered real-time data and automated verification, driving quick adoption (630 students in two months), a >50% increase in reported service hours (about 10,700 to ~15,000), 100+ community partners, streamlined administration (weeks of paperwork reduced to minutes), successful large-scale events like planting 7,000 trees in three weeks, and national recognition as a 2013 Presidential Award Finalist.

Mississippi State University

Meggan Franks

Program Coordinator, Office of Student Leadership & Community Engagement Project Supervisor,