Case Study: Portland State University achieves 80% reduction in paperwork and paperless student services with OrgSync

Reallocating Time to Focus on What Matters, the Students

Portland State University's Student Activities and Leadership Office struggled with a paper-based system that required staff to spend 4–6 hours per day processing registration, funding and room requests, limited their ability to track student involvement, and left students frustrated by lack of 24/7 access—undermining staff morale and program development.

Implementing OrgSync moved forms, budget requests and organization management online and added communication tools, freeing staff to focus on programming. Administrative time fell to 30–60 minutes per day (an 80%+ reduction), student access and engagement improved, staff retention rose, and the office launched a Leadership Fellows program serving 100+ student leaders.

Portland State University

Aimee Shattuck

Director of Student Activities and Leadership