Case Study: National Association of College Stores launches a new multi-unit retail initiative with Organizational Architecture

National Association of College Stores supports 4,000+ stores with Organizational Architecture

The National Association of College Stores (NACS) needed to adapt its HR processes to support a new subsidiary, indiCo, which would directly manage widely distributed campus stores. Their existing HR systems were designed for a centralized organization, not a multi-unit retail environment. They engaged the consulting firm Organizational Architecture for its expertise in retail HR best practices.

Organizational Architecture conducted a review of NACS's HR practices and provided recommendations to modify them for a distributed workforce. They developed a detailed collaboration checklist to guide the process of converting stores to NACS management, ensuring a smooth launch and establishing repeatable processes for future collaborations. The work by Organizational Architecture was crucial in preparing NACS's HR and operations teams for the successful launch of their new business initiative.

National Association of College Stores