Case Study: Spotluck achieves accurate, automated invoicing and saves days each month with Ordway

Spotluck, Multiple Markets, Individual Contracts, and Mailing Invoices

Spotluck, a Maryland-based restaurant‑finder app active in 20+ U.S. markets, struggled with scaling finance operations because restaurants negotiated individual contracts with custom pricing and usage‑based referral fees. The manual process of compiling usage data, applying varied contract terms, and generating invoices caused frequent errors, re-billing, and days of work each billing cycle, so Spotluck engaged Ordway’s billing and revenue automation platform to handle the complexity.

Ordway captured activations, ingested Spotluck’s referral‑fee usage via RESTful APIs, accrued fees throughout the month, and auto‑generated a single, accurate invoice on the first of each month (delivered electronically and by mail). As a result, Ordway eliminated roughly four days of invoicing work per month, reduced billing errors, centralized revenue reporting, and freed finance and operations to focus on growth and merchant relationships.

Spotluck

Cherian Thomas

Chief Executive Officer