Case Study: SmartEquip automates revenue recognition and billing with Ordway

SmartEquip doubles customer base and cuts invoice review from 6 hours to under 1 hour with Ordway

SmartEquip, a parts procurement and equipment lifecycle software company, faced challenges scaling its finance operations. Its manual, spreadsheet-driven process for managing complex customer contracts and revenue recognition became unwieldy as it grew. The company needed a scalable solution to automate its order-to-cash process and selected Ordway's billing and revenue automation software for its robust capabilities and high-touch support.

By implementing Ordway, SmartEquip automated its contract management, recurring billing, and revenue recognition. This allowed the company to double its customer base without adding finance headcount. Ordway's solution also reduced invoice review times from six hours to under one hour and lowered days sales outstanding (DSO) through automated accounts receivable features.

SmartEquip