Case Study: Paytient speeds up collections and automates billing with Ordway

Paytient automates billing and speeds collections with Ordway

Paytient, a healthcare technology platform, faced challenges with its manual billing and revenue accounting processes as it outgrew QuickBooks and prepared to migrate to NetSuite. The company needed a more powerful system to automate its complex subscription and usage-based billing. Paytient selected Ordway to modernize its operations and handle its diverse contract portfolio.

Ordway implemented a flexible billing system that automated invoice generation, revenue recognition, and dunning communications. Through API integrations with NetSuite and Paytient's internal admin portal, Ordway streamlined data routing and reduced manual work. The solution provided a reliable foundation for Paytient's finance operations, significantly improving collection rates and supporting the company's evolving business model.

Paytient