Case Study: Paubox achieves automated billing and revenue recognition with Ordway

Paubox automates 3,000 monthly invoices with Ordway

Paubox, a provider of HIPAA-compliant secure email for healthcare organizations, faced significant challenges with its manual, spreadsheet-based billing processes. Sending over 3,000 invoices annually by hand was time-consuming and prone to error, and its revenue recognition was a cumbersome monthly task. To scale its operations without increasing headcount, the company sought an automated solution and selected Ordway's billing and revenue automation platform.

By implementing Ordway, Paubox automated its invoicing, accounts receivable follow-up, and revenue recognition. The integration with Salesforce provided a highly customizable data flow. This automation saved the finance team hours of manual work each month, eliminated spreadsheet errors, and provided critical business insights through detailed reporting. As a result, Paubox can now support more customers without hiring additional staff, demonstrating the scalable efficiency gained with Ordway.

Paubox