Case Study: Vestwell achieves shorter, more resilient usage-based billing with Ordway

How Vestwell, a fintech that is redefining 401k and workplace savings programs, leveraged Ordway to automate its recurring billing processes

Vestwell, a rapidly scaling provider that manages complex 401(k) plans, needed a shorter, more resilient billing process and better finance automation and visibility for complex recurring and usage‑based charges. To address that challenge, Vestwell adopted Ordway’s billing and revenue automation platform to streamline calculations, invoicing, and revenue recognition across their finance workflows.

Ordway delivered sales‑to‑finance automation that centralized billing and usage capture, auto‑generated invoices for usage‑based and recurring charges, automated revenue recognition and reporting, and integrated with accounting systems to reduce manual journal entries. The Ordway implementation shortened and stabilized Vestwell’s billing process, reduced expenses, freed the CFO and finance team for strategic work, and likely avoided the need to hire an additional full‑time billing person.

Vestwell

Dave Sheen

Chief Financial Officer