Case Study: Exact Payments streamlines complex billing and boosts cash flow with Ordway Billing

How the CFO was able to quickly improve key operating metrics with Sage Intacct ERP and Ordway Billing

Exact Payments, a financial services company, needed to modernize its billing operations as it scaled its Payfac-as-a-service business. After upgrading to Sage Intacct core financials, the company turned to Ordway to replace its home-grown billing system with a more flexible SaaS billing and revenue recognition platform.

With Ordway Billing, Exact Payments reduced billing-related FTEs from 5 to 1, cut order-to-bill processing time by 77%, and consolidated 60 billing plans down to 5. Ordway also helped improve cash collection, reducing credit card payment declines by 50% and increasing operating cash flow by $120,000, while contributing to a 15% improvement in monthly cash generation.

Exact Payments

Michael Marks

Chief Financial Officer