Case Study: Dispatch achieves 90% forecast accuracy and faster invoicing with Ordway

Dispatch accelerates invoicing and hits 90% forecast accuracy with Ordway

Dispatch, a last-mile logistics technology company, faced the challenge of adding SaaS subscription billing and revenue recognition for its new Dispatch Connect platform without having to replatform its entire finance tech stack. They needed to manage recurring payments alongside their existing transaction-based marketplace business, a complexity that would have been costly and time-consuming to handle manually or by adding modules to their Oracle NetSuite system. They partnered with Ordway to utilize its SaaS subscription management capabilities.

The solution implemented by Ordway acted as a revenue subledger for Netsuite, absorbing the complexities of the new business model through its RESTful API. This allowed Dispatch to go to market in just one engineering sprint, saving tens of thousands in engineering time and achieving 90% forecast accuracy. By using the Ordway platform, Dispatch automated its billing and gained a flexible system to support its future growth.

Dispatch