Case Study: Casepoint achieves 30% DSO reduction with Ordway billing and revenue automation

Automation of usage-based billing processes enabled Casepoint to close faster and focus on more strategic financial analysis

Casepoint, a legal technology platform that automates the eDiscovery lifecycle for corporations, law firms, and government agencies, faced a time-consuming, error-prone manual process for tiered, usage‑based invoicing that slowed collections and increased days sales outstanding (DSO). To address this, Casepoint turned to Ordway’s billing and revenue automation platform to handle recurring and usage‑based billing more efficiently.

Ordway automated Casepoint’s recurring invoices and tiered usage calculations, eliminating manual invoice preparation, reducing errors, and accelerating the billing cycle. As a result, Casepoint saw faster collections, improved billing accuracy and customer experience, reduced manual effort and higher team morale, and a nearly 30% reduction in DSO.

Casepoint

Mohit Manocha

Vice President Finance