Case Study: Swing Set Mall halves label-creation time and scales order fulfillment with Ordoro

Swing Set Mall - Customer Case Study

Swing Set Mall, founded by Glenn and Lori Stockton, is an e-commerce retailer specializing in swing set parts, accessories and complete playground structures for DIY customers, schools and parks. After launching online in 1999 and expanding to multiple stores, the niche business faced scaling challenges: managing a large and growing catalog across channels, juggling a mix of dropshipping and warehousing, and spending excessive time manually creating shipping labels—an error-prone process that threatened growth.

To solve this they standardized on BigCommerce for storefronts, kept a hybrid dropship/warehouse model to broaden inventory, focused on SEO and advertising for customer acquisition, and implemented Ordoro to automate fulfillment. The result: label creation time was cut in half with batch printing, weekly hours were saved, order throughput increased without new hires, and the business gained the organization and scalability needed to keep growing.

Swing Set Mall

Lori Stockton

Owner