Case Study: South Yorkshire Fire and Rescue achieves unified, cost-effective access to current mapping with Ordnance Survey

South Yorkshire Fire and Rescue - Customer Case Study

South Yorkshire Fire and Rescue Service (SYFR) needed a way to ensure current, consistent geographic information—such as fire hydrant locations and site-specific risk data—was available to both back-office and frontline staff while cutting the cost and effort of maintaining multiple disparate mapping systems. To address these challenges SYFR turned to Ordnance Survey and its cloud-hosted OS OnDemand (WMTS-like) web map tile service.

Ordnance Survey delivered a single interactive intranet mapping application, "SYFR maps," that brings incident, hydrant and site-risk data together and links to SYFR’s Incident Recording System so station personnel can query and correct locations in real time. The Ordnance Survey solution reduced the time and expense of storing and updating local map datasets, made a wide range of PSMA-backed products available across the organisation, and for the first time gave all staff a consistent, up-to-date map view to improve planning, response and future prevention work.

South Yorkshire Fire and Rescue

Neil Hessell

Assistant Chief Fire Officer