Case Study: Immingham Town Council achieves efficient planning and delivery of street-cleaning services with Ordnance Survey mapping

Immingham Town Council - Customer Case Study

Immingham Town Council, serving a town of around 10,000, took on responsibility for street cleaning from North East Lincolnshire Council and needed an efficient way to plan, manage and deliver the manual service. The council adopted GIS using Ordnance Survey data (OS MasterMap® Topography Layer) and Pear Technology software, including a staff training day, to explore mapping and asset-management options.

Using Ordnance Survey-backed GIS, Immingham Town Council mapped every litter bin, split the town into eight colour-coded cleaning zones, created weekly/fortnightly/twice-weekly rotas and kept an online log of completed work, enabling instant responses to enquiries and automatic performance reporting to the principal authority. The Ordnance Survey data produced measurable benefits—accurate road and distance measures, more efficient workload allocation, successful completion of a 12‑month trial—and the approach is being extended to grounds maintenance.

Immingham Town Council

Dave Jackson

Clerk