Case Study: Huntingdonshire District Council achieves £180,000 additional revenue and £100,000 cost avoidance with Ordnance Survey

Huntingdonshire District Council - Customer Case Study

Huntingdonshire District Council, a mainly rural local authority serving over 160,000 residents, faced fragmented address and spatial data across four separate GIS and multiple address datasets that prevented corporate-wide analysis and efficient service delivery. Working with Ordnance Survey and using OS spatial products (including OS MasterMap Topography Layer, Integrated Transport Network, OS Street View and Boundary-Line) alongside a corporate GIS and ESRI (UK) tools, the council set out to modernize data sharing and improve customer-focused services.

Ordnance Survey supported creation of a single LLPG matched to the NLPG and integration of multiple datasets into a central corporate GIS with web services, enabling streamlined back-office systems and public-facing map services. The solution drove measurable benefits: an estimated £100,000 per year of avoided expenditure, approximately £180,000 per year additional revenue, optimized refuse rounds, faster call-centre responses, and 4,000 citizens a month using the online map-based planning service.

Huntingdonshire District Council

Dan Horrex

Corporate Systems and Information Manager