Case Study: Gateshead Council achieves £400,000 annual savings and reduced fleet emissions with Ordnance Survey

Gateshead Council - Customer Case Study

Gateshead Council needed to improve efficiency across its waste management service for around 90,000 properties, handling both residual and recycling collections while maintaining service levels. Working with Integrated Software Solutions Limited, the council deployed RouteSmart route optimisation software alongside Ordnance Survey PSMA data (OS MasterMap ITN and RRI) to visualise addresses and redesign rounds.

Integrated Software Solutions Limited used RouteSmart together with OS MasterMap ITN data to fine‑tune collection rounds, delivering about £400,000 in annual savings, removing four service vehicles (reducing carbon emissions), boosting recycling rates, reducing public disruption and enabling a compressed working week and better planning for future population changes.

Gateshead Council

Colin Huntington

Service Director