Case Study: Target Rent a Car streamlines workshop operations and claims management with Orderry

One Simple Solution Instead Of Three Different Software

Target Rent a Car, a car rental workshop in Puerto Rico, faced challenges with outdated, non-integrated software that forced employees to use three different systems for work orders, reporting, and commissions. This led to complex manual data entry, double work, difficult navigation, and a lack of analytics. The team sought a streamlined solution to manage their maintenance and repair operations.

By implementing Orderry's all-in-one work order software, the workshop consolidated its processes. Orderry provided automatic vehicle information lookup, built-in labor cost and commission calculations, and automated customer notifications. The intuitive interface reduced technician training time to just three days. The solution also improved cross-departmental communication, specifically between fleet and claims, by providing real-time status updates. Orderry enabled faster invoicing with visual documentation for complex jobs, leading to greater operational confidence and control.

Target

Miguel Rivera Figueroa

Operations Manager