Case Study: Third Coast Guitar Service boosts revenue and efficiency with Orderry

How Orderry Helps Guitar Repair Shop Stay in Tune

Third Coast Guitar Service, a multi-location guitar repair shop in Chicago, faced operational challenges managing jobs, inventory, and customer data with its outdated, custom-built Microsoft Access database. The system required programming knowledge to maintain and was ill-suited for the shop's growing, niche business needs. The owner, Chris Eudy, sought a modern SaaS solution to organize all of their processes efficiently.

Implementing Orderry's repair shop software provided a unified platform that integrated clients, assets, inventory, and work orders. The solution offered critical features like status tracking for jobs and a mobile app for inventory management. As a result of using Orderry, Third Coast Guitar Service significantly increased technician productivity and revenue, allowing them to replace two departed employees with just one new hire thanks to the improved efficiency and better process tracking.

Third Coast Guitar Service

Chris Eudy

Owner