Case Study: Coffee Friend Achieves 30% Annual Growth with Orderry

30% Annual Growth After Replacing Excel with Orderry

Coffee Friend, a coffee machine repair service, faced operational challenges as it grew from 4 to 25 technicians across multiple international shops. Their manual processes, managed through Excel spreadsheets, led to inefficient repair tracking, poor spare parts inventory management, and wasted time. To support their expansion, they needed dedicated repair shop software and chose to implement Orderry's platform.

By using Orderry's work order and inventory management software, Coffee Friend automated its repair workflows and spare parts tracking. This solution streamlined operations across departments and locations. As a result, the company achieved a 30% annual growth rate, significantly improved efficiency, and enhanced customer satisfaction.

Coffee Friend

Kasparas Bražys

Service Manager