Ordering
45 Case Studies
A Ordering Case Study
Piki, a food delivery service in Tanzania, faced challenges with its online ordering platform and delivery logistics. Its system was not optimized, leading to late deliveries and difficulty competing in a fast-changing market. Piki needed a strong solution from Ordering.co to strengthen its direct ordering channels, reduce reliance on third parties, and implement targeted promotions quickly.
Ordering.co implemented its online ordering system, including a customized website, customer app, driver app, and store app. This provided Piki with delivery automation and loyalty tools tailored to its brand. The results included a successful on-schedule launch, an increase in direct orders, faster and more reliable deliveries, improved customer attraction and retention, and overall cost savings for the business.