Case Study: Fresh Water Systems achieves real-time EDI visibility and 100% compliance with Orderful

Fresh Water Systems gains real-time visibility into their EDI data

Fresh Water Systems faced limited visibility into its EDI transactions and mounting complexity as it added trading partners, which threatened compliance and exposed the company to chargebacks. To solve this, the company turned to Orderful and implemented Orderful’s EDI platform to centralize data and gain real-time visibility across integrations.

Orderful delivered a rapid, go‑live EDI solution (four weeks) that unlocked access to previously unseen data and scaled onboarding of partners. The implementation reduced the number of 1:1 integrations by 64%, achieved 100% EDI compliance with no chargebacks, and became a critical building block for Fresh Water Systems’ growth.

Fresh Water Systems

Josh Sutphin

IT Operations Engineer