Case Study: TDI Brands improves order management and reduces labor costs with OrderEase

TDI Brands - Customer Case Study

TDI Brands, a wholesale garden products supplier, faced significant challenges with a manual order management process that relied on extensive data entry into their Microsoft Dynamics Great Plains ERP system. This inefficient system consumed staff time, led to overtime hours, and impeded the company's growth. Seeking to avoid hiring additional full-time staff, TDI Brands turned to the vendor OrderEase for a solution to automate and streamline order acceptance from various sources.

OrderEase provided a solution by integrating with TDI's ERP to create a single digital access point for all orders. This implementation saved TDI over 900 hours per year in labor, reduced costs, and improved sales by making the company discoverable in the OrderEase marketplace. The solution also made ordering easier for customers, freeing up TDI's staff to focus on selling and customer service rather than manual tasks.

TDI Brands

Clare Erikson

Sales Representative