Case Study: JYSK Canada achieves omni-channel fulfillment and near-same-day shipping with OrderDynamics

JYSK Canada’s omnichannel delivery with Order Management

JYSK, a global bed, bath and home furnishings retailer founded in 1979 with 2,200 stores in 34 countries (54 in Canada), launched eCommerce in 2010 and quickly needed an enterprise-grade Order Management System to support rapid growth. The company’s challenge was to automate manual fulfillment processes and enable omni-channel capabilities like buy-online-pickup-in-store and ship-from-store so orders could be fulfilled from the closest inventory source.

By integrating OrderDynamics’ retail Order Management System into its eCommerce infrastructure, JYSK Canada automated fulfillment rules to route orders to the nearest warehouse or store, improving distribution efficiency and enabling near same-day shipping. The solution reduced manual work, expanded product availability through partner integration for an endless-aisle experience, and delivered a more unified, faster shopping experience for customers.

JYSK

Tony Holbrook

Manager of eCommerce, JYSK Canada