Case Study: Henry’s achieves 80% annual growth with OrderDynamics' omni-channel solution

Henry’s Camera 80% Annual Growth from OmniChannel Offering

Henry’s Camera, Canada’s leading independent photography retailer since 1909 with over 30 stores, faced the challenge of maintaining a best‑of‑breed eCommerce experience while managing multiple brands and sites, offering convenient multi‑channel fulfillment, and leveraging in‑store inventory across its retail footprint.

In 2010 Henry’s re‑platformed with OrderDynamics to unify pricing, promotions and customer profiles and deliver a true omni‑channel experience across 33 stores, three B2C sites and a mobile site. The solution provided real‑time store inventory, a single view of the customer and Reserve Online, Pickup In‑Store functionality—driving more efficient use of store inventory, increased store traffic and strong business results (70% year‑over‑year growth and a 30% revenue increase).

Henry's

Ian Landy

President and CEO, Henry’s