Case Study: Eclipse Stores achieves a rapid nationwide bilingual eCommerce launch and in-store fulfillment with OrderDynamics

Eclipse Stores Rapidly Launched First eCommerce Offering

Eclipse Stores, a national women's apparel retailer founded in 1974 with locations across mid- and eastern Canada, faced the challenge of launching its first eCommerce channel in 2012 while serving customers in both English and French, leveraging in‑store inventory, enabling in‑store pickup, and expanding fulfillment across Canada.

Eclipse selected OrderDynamics' eCommerce and Order Management solutions, using the OD Endpoint Warehouse Integration to tap into in‑store stock (from 7% of stores) for online fulfillment and pickup and the OD Inventory Management System to let customers locate items and stores. The result is EclipseStores.com—bilingual, offering the full catalog and a "Shop This Outfit" feature—delivering a seamless in‑store/online experience and extending the brand’s reach and sales nationwide.

Eclipse Stores

Genevieve Bulgin

Director of Retail Operations, Eclipse Stores