Case Study: Connexxion achieves streamlined, paperless invoicing and greater visibility with Order2Cash

Five reasons why Connexxion has chosen Order2Cash

Connexxion, one of the Netherlands’ largest public transport companies, faced a fragmented invoicing environment across 30 business units with more than 50 different invoice layouts, manual processes to deliver invoices to networks like Basware, and heavy paper handling that made it hard to get a clear overview of billing activities. To address this, Connexxion engaged Order2Cash and its Order2Cash platform (including Invoice2Deliver interoperability) to consolidate invoicing.

Order2Cash implemented a single, standardized billing platform with fixed invoice templates, seamless connections to external invoice networks and an intuitive user interface. As a result, Connexxion converted over 80% of its B2B business to e‑Invoicing within a year, eliminated most physical mail and manual delivery work, and gained transparent, drill‑down reporting and a complete electronic invoice archive.

Connexxion

Marvin Koopmans

Team Leader Invoicing & Debtor Management