Case Study: XpresSpa achieves $68,000 in product savings with Order.co

XpresSpa saves $68,000 and boosts compliance to 100% with Order.co

XpresSpa, an industry-leading luxury travel spa business with 50 locations in 21 airports, faced challenges with procurement compliance and logistics. Their operations were hampered by a complex approval process and difficulty for locations to place and track orders, resulting in only 70% adherence to mandated preferred vendors and products. To address this, they partnered with the vendor Order.co.

Order.co implemented its spend management platform to streamline XpresSpa's purchasing. The solution provided a single platform for ordering, budgeting, and approvals, while also identifying new vendors that met airport security standards. As a result, XpresSpa saved $68,000 (9.6%) on products in the first year, increased on-catalog compliance to 100%, and reduced the number of orders needing manual approval from 100% to 47%.

XpresSpa