Case Study: National Spa & Wellness Company achieves $68K in year-one savings and halves management approvals with Order.co

National Spa & Wellness Company - Customer Case Study

National Spa & Wellness Company, a $40M spa and wellness franchise with 750+ employees across 50 airport locations, struggled with limited purchasing visibility, low compliance to a corporate preferred-vendor mandate (about 70% adherence), and burdensome paper invoices. They engaged Order.co to provide a single, easy-to-use procurement platform and centralized purchasing controls for both corporate and in-store teams.

Order.co deployed its procurement platform with individual logins, verification, training, and budget-based approval workflows, immediately surfacing compliant vendors that met airport security and brand requirements. The result: $68K in year-one savings, management approvals per order fell from 100% to 47%, and within weeks the program expanded from a 30% spend pilot to covering every SKU across a $708K/year PO spend.