Case Study: ZeroCater achieves 50x fewer invoices and 100% spend visibility with Order.co

How ZeroCater retired its spreadsheets and found a scalable purchasing and payment solution with Order

ZeroCater, an office catering and snacks provider with four locations, was drowning in manual receipt and invoice processing, poor visibility into employee purchases, and frequent rogue spend—tasks that ate up one to two business days per month and relied on Slack and spreadsheets. To address these issues, ZeroCater engaged Order.

Order implemented a unified purchasing platform with a shared catalog, single‑checkout across vendors, a Chrome extension for easy item capture, scheduled deliveries, and budget/approval controls. The change consolidated invoices into one customizable bill and added real‑time analytics; as a result, invoices dropped by over 50x (Amazon invoices fell from ~200/month to 3–4), ZeroCater saved about 11 hours per month, and achieved 100% spend visibility.

Zerocater

Keith Bowles

IT and Operations Manager