Case Study: SoulCycle achieves faster ordering and streamlined finance with Order.co

How SoulCycle found a partner for fast-paced growth and streamlined operations with Order

SoulCycle, the high‑energy indoor cycling brand with 93 U.S./Canada locations, struggled with purchasing spread across dozens of vendor portals, manual budget tracking, slow payment reconciliation, and poor spend visibility—making training, expansion, and month‑end accounting cumbersome. To address this, SoulCycle partnered with Order.co and adopted Order.co’s centralized ordering and procurement platform to replace multiple vendor sites and simplify purchasing workflows.

Order.co consolidated vendors into a single platform (including single‑cart multi‑location ordering, substitution preferences, analytics, and consolidated invoicing) and provided dedicated support, which cut AP effort dramatically—studios that previously spent five to six hours a month on expense reporting now submit one consolidated invoice—and gave managers immediate, visual spend analytics and 90% self‑service capability. With Order.co’s solution and support, SoulCycle improved spend control, stayed under budget more consistently, and sped up operations and expansion.

SoulCycle

Sarah Richman

Operation manager