Case Study: EPIC4 cuts dental procurement time by 50% with Order.co

How EPIC4 automated their procurement workflows and optimized accounts payable processes to facilitate a more efficient team with Order.co

EPIC4, a doctor-founded, doctor-owned, and doctor-led Specialty Partnership Organization operating 55 orthodontic and pediatric dental locations, was struggling with fragmented purchasing across offices, inconsistent pricing from 70+ suppliers, and time-consuming invoice processing. Before working with Order.co, each location ordered independently through phone, email, and supplier websites, creating manual work, errors, and extra burden for procurement and accounts payable teams.

EPIC4 implemented Order.co to centralize procurement and vendor management on one platform, using pre-approved product lists, automated recurring ordering, and consolidated invoicing to streamline the full procure-to-pay cycle. With Order.co, EPIC4 loaded 26,000 products, streamlined purchasing across 55 locations, and cut time spent on procurement by 50% while improving compliance, cash flow, and supplier terms.

EPIC4

Sam Jenio

Director of Procurement & Business Development