Case Study: Elliott Physical Therapy achieves one-click invoice payments and streamlined purchasing with Order.co

How Elliott Physical Therapy streamlined their payments and improved team efficiency with Order

Elliott Physical Therapy, a family-owned Massachusetts physical therapy group with six clinics, faced slow purchase approvals, time-consuming manual ordering and check-writing, and no centralized spend visibility—leading to inventory shortages and difficulty budgeting. To solve these challenges they engaged Order.co and its procure-to-pay platform, including automated Bill Pay, to standardize purchasing and speed approvals.

Order.co implemented a centralized purchasing workflow with one-click approvals, saved historical orders for easy reordering, and automated vendor payments. As a result Elliott Physical Therapy now pays 100% of invoices on the platform, consolidated savings of 5%, processed example volumes of 168 invoices with 74 vendors paid through Order.co’s Bill Pay, and reclaimed hours each week—improving on-time product delivery, per-clinic spend visibility, and overall team efficiency.

Elliott Physical Therapy

Jenn Byrnes

Office Manager and Finance Director