Case Study: The Dock Doctors speed up order entry and inventory tracking with Order Time

The Dock Doctors - Customer Case Study

The Dock Doctors, a custom dock design and manufacturing company, was searching for inventory software to solve its lack of a proper inventory system. They needed a solution that could integrate with their field service software and allow sales staff to view on-hand inventory levels in real-time while speaking with customers. Finding other options were either too expensive or lacked the necessary features, they turned to Order Time after a recommendation.

Order Time addressed The Dock Doctors' challenge through a custom integration with their other software via its REST API, fulfilling their need for connectivity. The implementation by Order Time resulted in a significant increase in efficiency, specifically in creating orders. The time to enter an order was drastically reduced from 10 minutes to just 2-4 minutes. The company reports that the biggest benefits are knowing what inventory is on hand and the time saved by automating order sending to ShipStation.

The Dock Doctors

Paige Kaleita

Marketing Manager