Case Study: Clear Skincare boosts bookings and satisfaction with Orchard

Clear Skincare boosts bookings conversions 65% with Orchard

Clear Skincare, a prominent Australian skincare brand with over 90 retail outlets, faced a fragmented online customer experience. Their multiple sites and platforms lacked a central source of truth, leading to confusion, double handling, and missed sales opportunities. Orchard was engaged to address these challenges and streamline the skincare buying journey.

Orchard consolidated Clear Skincare's five disparate website instances into a singular, cohesive platform integrated with Shopify and their booking engine. This solution personalized the experience, introduced clear before-and-after visuals, and segmented treatments for easier discovery. The project resulted in a 65% increase in conversions on bookings and a 70% rise in average daily sessions for the customer.

Clear Skincare