Case Study: a large shared service center achieves higher invoice processing accuracy and lower automation costs with Orby AI

A large shared service center uses Orby AI to replace legacy RPA tech, drastically increasing the accuracy and lowering the costs of automating invoice processing

A large shared service center was struggling with its legacy Robotic Process Automation and Intelligent Document Processing tools, which could not handle the wide variety of invoice templates from different vendors. This resulted in automation workflows that frequently broke and incurred extremely high maintenance costs. To overcome this challenge, the center turned to Orby AI for its enterprise AI automation solution.

Using Orby AI, the center auto-generated an invoice processing automation in under five minutes with zero training required. The platform delivered 80% accuracy immediately, which then increased to over 90% after analyzing a few more files. Most significantly, Orby AI automatically adapted to new invoice templates without any maintenance, drastically lowering costs and increasing accuracy for the customer.