Case Study: LPL reduces title review time by up to 50% with Orbital Witness

How LPL deployed AI to complete more remortgages, more quickly

LPL, a Manchester-based firm specializing in residential remortgage work, faced the challenge of completing a high volume of cases under tight deadlines, with complex leasehold properties often causing significant delays in the title review process. To get through more cases more quickly and meet client expectations, they sought a solution from vendor Orbital and implemented its AI product designed for residential conveyancing.

Orbital Witness's AI solution automated the title checking and reporting process, allowing LPL to begin title reviews immediately upon instruction without waiting for a case handler. This deployment resulted in the title review time being reduced by up to 50%, enabling documents to be sent to clients much earlier. This created a slicker service that reduced client and broker inquiries and was met with a positive reception from LPL's initially skeptical legal team.

LPL

Louise Stephens-Pantoja

Head of Operations